sitecore6 - Sitecore ECM Engagement plan Custom action in "Message Opened" state -

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i need update few information regarding visitor when visitor in message opened state of sitecore ecm standard engagement plan.

therefore need create custom action or can push in custom code visitor data manipulation.

i tried doing via creating script , attaching trigger , attaching trigger state. no luck unfortunately.

is task possible or missing ?

thanks in advance

the message opened state forbidden change. kind of system ecm state. can customize states of green area (productive, unproductive, etc.).

however there way want. moment of message open handled of small image added @ bottom of mail. image source aspx page. when recipient downloads mail images, aspx page requested. can customize aspx page requested image (add code there).


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