coldfusion - fusionreactor installation error Backing store not available -


i trying install fusionreactor_windows_4_5_5 on coldfusion 10 / windows 7 (32bit) system. giving me error:

 setup detected problem  please ensure java system preferences backing store has appropriate permission! additional information can found in following documents:  http://www.fusion-reactor.com/support/kb/frs-198.cfm http://www.fusion-reactor.com/fr/helpdocs/installation_guide.pdf  error reported is: flush(): backing store not available. 

how solve , install fusionreactor successfully?

from fusionreactor support pages found here: fusionreactor technote - frs-198 (this mentioned in error received)

how fix it

insufficient privileges

the runtime user of server on fusionreactor installed requires read/write access java system preferences backing store. depending on operating system, location of data store different.

on windows data stored in registry hive hkey_local_machine\software\javasoft\prefs, data belonging fusionreactor in hkey_local_machine\software\javasoft\prefs\com\intergral\fusionreactor. page 14 of fusionreactor installation guide provides instructions how adjust permissions of store.

on linux , solaris data typically stored in directory /etc/.java/.systemprefs hierarchy of directories containing xml files. data belonging fusionreactor in directory /etc/.java/.systemprefs/com/intergral/fusionreactor. set necessary permissions execute following command user root:

chmod -r 777 /etc/.java/.systemprefs

alternative locations of system preferences backing store

  • some jvms try create system preferences backing store in directory $java_home/.systemprefs fallback solution if directory /etc/.java/.systemprefs cannot created $java_home denotes directory jvm located (e.g. /opt/coldfusionmx/runtime/jre ).

  • we recommend use /etc/.java/.systemprefs 1 , location of system preferences backing store. in case there data other applications in $java_home/.systemprefs should move /etc/.java/.systemprefs , delete $java_home/.systemprefs afterwards (after have adjusted permissions of /etc/.java/.systemprefs properly).

clear system preferences backing store

  • if attempt install license , error message mentioned before:

can not upload license: null

or simply

null

then should stop application server, clear content of java system preferences backingstore , restart application server.

on windows machine run registry editor (regedit.exe or regedt32.exe) , delete key

hkey_local_machine\software\javasoft\prefs\com\intergral\fusionreactor

on unix machine user root delete directory

/etc/.java/.systemprefs/com/intergral/fusionreactor

if permissions configured correctly uploading license , activating work afterwards.

on macos system preferences stored set of *.plist files under /library/preferences folder. once application server has stopped delete file /library/preferences/com.intergral.fusionreactor.plist clear preferences belonging fusionreactor.


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